FAQs

Frequently Asked Questions

What areas do you provide service?

We typically provide services in the Dunedin zip code of 34698 and Clearwater zip code of 33755. We can discuss other locations near these zipcodes.?

What forms of payment do you accept?

We accept Venmo, PayPal, cash or check.

How much advance notice do you need to a schedule a visit?

Typically, we would like to have at least 48 hours. Scheduling will, of course, depend on our availability.

What is your cancellation policy?

We understand that life happens. We require at least 24 hours notice to cancel your pet’s visit. You can chose to have us issue you a credit on a future visit or refund your money.

What is your refund policy?

We hope that you are pleased with our services. However, if you are dissatisfied, we offer a 100% refund.